Off until you say otherwise
Simply Hospitality is a complete product with AI turned off. Every AI feature is opt-in for your team — turn on what helps, skip what does not, and change your mind anytime. Nothing on this page is required.
Optional AI
Hospitality is human — AI just keeps the answers instant.
Simply Hospitality works completely with AI off. On, your team gets Ask Simply for instant operational answers — occupancy, events, balances — and your website answers guests around the clock from your own published details, taking real booking inquiries and handing anything delicate to your staff.
The ground rules
Four things that stay true, whatever you switch on.
AI in Simply Hospitality was built the way we would want it used on our own team: opt-in, supervised, explainable, and priced in the open.
People decide; people answer
Ask Simply proposes — a person approves before anything changes. The website assistant answers — and hands the conversation to your team the moment someone asks for a person. AI here extends your people; it never replaces them.
Answers show their work
Ask Simply cites the records behind every answer and previews every change before it happens. Website conversations land in your inbox with a per-answer trace for admins. Usage is metered visibly, spending caps are on by default, and every AI price is public on the pricing page.
Your permissions are the AI’s permissions
Ask Simply can only see what the signed-in person is allowed to see — enforced by the platform, not by the AI’s good manners. The website assistant knows only the information you connect. It all runs on the same AWS infrastructure as the rest of Simply Hospitality, and your data is never used to train AI models.
Flavor one — for your team
Ask Simply: the colleague who read everything.
Ask Simply answers from your live guest, booking, and event records with each user’s permissions, shows the records behind every answer, and proposes changes for your approval.
“How does this month look across rooms and events?”
Occupancy, event bookings, and deposits in one plain-language picture with live records linked — the morning number without the morning meeting.
“What is unconfirmed for Saturday’s wedding block?”
Room blocks, timelines, and vendor confirmations answered from the booking — the checklist anxiety, resolved in seconds.
“Which arrivals today have notes or special requests?”
The nitty gritty that makes service feel personal, pulled from guest records into one glance.
“Draft the production sheet for Thursday’s corporate dinner.”
Counts, courses, timings, and dietary notes assembled from the event record into a draft your kitchen can trust — after you approve it.
“Who has an outstanding balance from May events?”
Balances and payment schedules in a list, with drafted, courteous reminders — approved by you before anything sends.
“Create a page for the New Year’s Eve dinner.”
Seasonal pages drafted in your brand’s style with the booking form wired in — live after your look, not after a vendor quote.
From the big numbers to the missing-form chase to drafting the next page — if it lives in Simply Hospitality, you can ask about it in plain language. See Ask Simply live in a demo
On the go
Your whole system, in a back pocket.
On the floor during service, ask your phone “how many covers tonight, and any allergy notes?” — Ask Simply is built into the Simply Anywhere mobile app, moving at the pace of the room.
Chat turns out to be the perfect mobile interface for a system like this: no menus to hunt through, no laptop to open — just the question, the cited answer, and the approval, wherever the work is happening.
The full Ask Simply, inside the Simply Anywhere appSame permissions, sources, and approvals as your deskAsk for the number on the way into the meetingReview and approve proposed changes from anywhereYour records, messages, and notifications ride along
Flavor two — for the people you serve
A website that answers back — honestly.
Guests ask at all hours, from every time zone. A conversation widget on your site answers from your published rooms, menus, and policies, takes real booking and event inquiries through your forms, and knows when a request deserves a person.
“Do you have pet-friendly rooms in August?”
Policies and offerings answered from what you publish, with the booking inquiry form right in the conversation.
“Can you do a rehearsal dinner for forty?”
Private dining and event capabilities explained from your real pages — and the inquiry captured with dates, counts, and context your coordinator can quote from.
“What AV comes with the meeting room?”
The practical details — capacities, equipment, catering options — answered consistently, so requests for proposals start warmer.
“My reservation is wrong.”
Service recovery is human work: the widget hands the conversation to your team immediately, with the details attached and the tone intact.
Set the voice like you set the table — warm, unhurried, precise about policies — with your property’s own vocabulary in the guidance.
The assistant is always honest about being an assistant, and a human is always one ask away — because the fastest way to lose someone’s trust is to fake a person.
Your assistant, your rules
Customization, control, and a paper trail.
A public assistant speaks for you, so you hold the controls — what it knows, how it sounds, and what it is never allowed to do.
It sounds like you
Guidance and voice settings — tone, words to use, words to avoid, example answers — teach the assistant your way of speaking. Each widget can also choose a deeper or faster AI model.
It knows what you connect — nothing else
You choose the pages, knowledge articles, and workflows behind each widget. It answers from those, says so when it does not know, and cannot wander into data you did not connect.
Real actions, same safeguards
When a visitor registers, signs up, or pays, the assistant walks them through the same verified forms and payment flows as the rest of your site. It cannot write to your data any other way.
People, one ask away
Visitors can reach your team at any point, and the assistant escalates on its own when it is unsure or the topic is sensitive. Conversations land in your inbox with full context — and offline hours are handled honestly.
Every conversation, visible
Your team can read every conversation, see what the assistant consulted for each answer, test changes before publishing, and measure satisfaction — including the questions it could not answer, so you know what to publish next.
Costs with a ceiling
AI usage is metered transparently with spending caps on by default. Plans include monthly AI credit, and live website assistants carry a flat monthly price — all published on the pricing page.
Honest answers
If you never turn AI on, Simply Hospitality is still Simply Hospitality.
Welcome, judgment, and recovery when something goes wrong stay with your people — that is the hospitality. The AI answers the questions that just need answers.
And if you do turn it on, it stays optional forever — feature by feature, widget by widget, with visible usage, spending caps, and public prices.
Bring us the double-booked weekend. We will make it feel simple.
Show us the reservation grid, the event pipeline, and the catering sheets. We will map them to Simply Hospitality and show you the calmer version of your busiest week.