Questions and answers
Straight answers for operators comparing reservation systems, venue CRMs, catering tools, and a very full wall of tabs.
It does the jobs those tools split apart — reservations, event pipeline, proposals, catering orders, payments, and guest records — in one system. If OTA channel sync matters to you today, keep that tool connected while Simply Hospitality runs everything around it.
Just this one. Simply Hospitality is built for companies that do a bit of everything — and if you ever specialize, sibling apps like Simply Events, Simply Weddings, and Simply Lodging (for lodging-only properties, $249/month per property up to 25 units) run on the same platform, so your data never starts over.
Plans pair the service lines you actively run with your trailing-12-month managed bookings, and you take the first plan that fits both: $299 a month for one operation and 250 bookings, $599 up to 3 and 1,000, $999 up to 10 and 5,000, $1,799 up to 25 and 25,000, custom above — on an annual agreement, with unlimited staff and your first published website included. Guests and reservations never carry a per-record fee.
No. Booking requests, event inquiries, and RSVPs work through public forms — a considered experience with zero passwords in the way.
Deposits and scheduled payments attach to each stay and event with visible status. Paid plans add a 1% platform fee on top of the processor’s own rates (0% for verified nonprofits) — every platform rate is on the pricing page.
Yes — unlimited users on every plan. Front desk, sales, coordinators, kitchen, and housekeeping each get access scoped to their role, and the story stays whole across handoffs.
Simply Hospitality is built and supported by the Simply360 team on the Simply360 platform — the same people who do the data conversions and setup, not a reseller.
No — every AI feature in Simply Hospitality is optional and off until you turn it on. If you do use it, your team approves anything it proposes and still takes the conversations that matter with guests and hosts. The pricing page discloses published AI add-ons and the current usage policy; any additional prepaid AI pack price is shown before purchase. The Optional AI page explains how it works.
Show us the reservation grid, the event pipeline, and the catering sheets. We will map them to Simply Hospitality and show you the calmer version of your busiest week.
