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Simply Hospitality features

Forms and workflows

Public forms, internal steps, approvals, registrations, and record updates that move work forward.

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What’s included

Reservation inquiries

Guests request dates, party size, notes, and preferences with the right context attached.

See how hospitality teams use this
  • Guests complete the flow on their phone; the hospitality team sees the structured record immediately.
  • If the reservation fills or needs review, the submission can move into a clear follow-up list instead of an inbox.
  • Confirmation messages, tasks, and record updates can happen from the same submission.
IncludedIncluded on every plan, including Free.

Catering order forms

Hosts submit menu choices, guest counts, delivery details, and special requests into one order record.

See how hospitality teams use this
  • Hosts complete the flow on their phone; the hospitality team sees the structured record immediately.
  • If the catering order fills or needs review, the submission can move into a clear follow-up list instead of an inbox.
  • Confirmation messages, tasks, and record updates can happen from the same submission.
IncludedIncluded on every plan, including Free.

Private event intake

Planners share budget, date, room, service style, and follow-up needs before the sales call.

See how hospitality teams use this
  • Planners complete the flow on their phone; the hospitality team sees the structured record immediately.
  • If the private event fills or needs review, the submission can move into a clear follow-up list instead of an inbox.
  • Confirmation messages, tasks, and record updates can happen from the same submission.
IncludedIncluded on every plan, including Free.

Guest preference updates

Returning guests can update dietary, access, or celebration notes without a separate profile tool.

See how hospitality teams use this
  • Guests complete the flow on their phone; the hospitality team sees the structured record immediately.
  • If the stay or event fills or needs review, the submission can move into a clear follow-up list instead of an inbox.
  • Confirmation messages, tasks, and record updates can happen from the same submission.
IncludedIncluded on every plan, including Free.

Venue waitlists

When rooms or dates fill, inquiries stay organized and ready for follow-up.

See how hospitality teams use this
  • Guests complete the flow on their phone; the hospitality team sees the structured record immediately.
  • If the booking fills or needs review, the submission can move into a clear follow-up list instead of an inbox.
  • Confirmation messages, tasks, and record updates can happen from the same submission.
IncludedIncluded on every plan, including Free.

Public forms that write to the right records

Put the form where guests already are, then write the answer to the right record.

See how hospitality teams use this
  • Guests can submit from a phone, and the answers land on the right record instantly.
  • Nobody retypes email or paper submissions into the database again.
  • Every submission can trigger a confirmation and a follow-up task automatically.
IncludedIncluded on every plan, including Free.

Applications and intake

Collect structured application or intake data and move it into review, records, and follow-up without retyping.

See how hospitality teams use this
  • An application can collect exactly the fields the decision needs, files included.
  • A review queue can track every application from submitted to decided.
  • Applicants can move through stages with the full history kept.
IncludedIncluded on every plan, including Free.

Registrations and signups

Run signups for events, programs, memberships, services, or any other participation workflow.

See how hospitality teams use this
  • A signup can cap at capacity and close itself when full.
  • Registration answers can drive rosters, name tags, and follow-up lists.
  • Payment can happen inside the same registration flow.
IncludedIncluded on every plan, including Free.

Self-service updates

Let people update the records they are allowed to touch instead of sending changes through email.

See how hospitality teams use this
  • Guests can confirm and correct their own details through a secure link.
  • The annual information refresh can stop being a season of phone calls.
  • Changes can wait in review before touching the live record.
IncludedIncluded on every plan, including Free.

Capacity and waitlists

Set capacity, collect waitlists, and keep signup pressure visible when a session, room, event, or service fills.

See how hospitality teams use this
  • When capacity fills, the next signup can join a waitlist automatically.
  • An opened spot can go to the next person in line without a scramble.
  • Capacity rules stay honest — no accidentally overbooked lists.
IncludedIncluded on every plan, including Free.

Shareable workflow pages

Give any wizard a clean hosted URL so it can stand alone, be shared, or sit behind a branded website link.

See how hospitality teams use this
  • A form can live at a clean, branded, shareable link with no website changes needed.
  • A QR code, email, or text can point straight at one specific flow.
IncludedIncluded on every plan, including Free.

Review workflows

Turn submissions and changes into reviewable steps before the system treats them as final.

See how hospitality teams use this
  • A submission can require review before it becomes a live record.
  • Approvals can route to the right person with everything they need to decide.
IncludedIncluded on every plan, including Free.

Ready to see Simply Hospitality in context?

We can walk through the features that matter for hospitality teams and leave the rest out of the way.

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